World Rugby online Injury Surveillance System

This page introduces the World Rugby Online Injury Surveillance System and outlines the steps needed for users to register with World Rugby's online injury surveillance system

To support the expansion of injury surveillance research in rugby, World Rugby have developed an online injury surveillance app that is available to Unions, Regional Associations and Competitions at both International level and at the top level of the domestic game within Unions. The system is currently used across World Rugby competitions and is fully compliant with the data collection principles and procedures for injury surveillance as specified in the Consensus Statement on injury definitions and data collection procedures for studies of injuries in rugby union - 2007 Fuller et al.

Please contact research@world.rugby to find out more. The app is available free of charge to Unions. 

Registering to use World Rugby ISS

These instructions are designed for users that will access World Rugby’s injury surveillance system (ISS).

For security purposes, all users of the system are required to input a numeric authentication code when logging in to the system to verify their identity (termed ‘multi-factor authentication’). This numeric authentication code was previously supplied via SMS text message but will now need to be supplied by an authenticator app installed on user’s personal device (phone, tablet, etc.).

This document will outline the process required to set up multi-factor authentication for users. Please follow the steps outlined below

1. Installing app authenticator on your personal device

Note: This step only applies if you do not already use an authenticator app. If you already use an authenticator app, you can continue to use this to access the World Rugby ISS.

The first step is to select and install an authenticator app. The webpage linked here summarises a number of free authenticator apps available to download for iOS and Android devices. The World Rugby ISS is compatible with numerous authenticator apps, and it is your choice which authenticator app to select. Once you have installed an authenticator app, please complete the necessary steps to create an account.

It is important that you set up the authenticator app before you access the World Rugby ISS.

2. Request access to World Rugby ISS

Note: This step only applies if you have not accessed the World Rugby ISS before.

In order to access the World Rugby ISS, you will need to request access. Please email research@worldrugby.org, referencing the team you will be attached to, a contact email and mobile phone number for you, and ‘cc’ your Union’s Chief Medical Officer. Your Chief Medical Officer will need to confirm your registration via email to research@worldrugby.org.

Once your Union Chief Medical Officer has confirmed you may have access, your profile in the system will be created. You will then receive an email confirming your registration in the system.

3. Complete user registration in World Rugby ISS

Within the email confirming your registration, please follow the steps outlined to confirm your email address. Selecting the link will bring you to a page where you will need to create a password for the system. The email also contains the criteria that the password must match in order to be accepted.

After clicking the link, you will also receive an SMS message to the number provided when requesting access, containing a numeric code that you will be prompted to enter to complete your registration and access the system.

Troubleshooting: If you do not receive an SMS message when trying to login, please contact research@worldrugby.org. We will then arrange to call you to pass on a temporary access code for the system.

4. Setting up authenticator app for World Rugby ISS

Note: For ease, you should login to the World Rugby ISS on one device such as a laptop or tablet, while using the authenticator app on another device, such as your phone or tablet

Once you have accessed the system, you should see a QR code (example QR code below). Using the authenticator app on your personal device (you will need to select ‘add account’), you should scan this QR code. This will set up the World Rugby ISS within your authenticator app and you should see a 6-digit numeric code. Please enter this code where prompted in the World Rugby ISS. Entering the code correctly will confirm the authenticator app set up.

Example QR Code, please do not scan this!

5. Logging into World Rugby ISS in future

Once the authenticator app has been setup and you require access to the World Rugby ISS in future, you will need to access the authenticator app on your personal device. You will need to login to the World Rugby ISS using your email address and password, and also enter the 6-digit numeric code provided by the authenticator app to complete login.

Example screenshot of an authenticator app containing example 6-digit code to access World Rugby ISS. Codes randomly generate every 30 seconds. Note, authenticator app in screenshot is Microsoft Authenticator, other authenticator apps may differ in look

If you have any further queries regarding MFA setup, please contact research@worldrugby.org